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Privacy Policy

In accordance with the legal requirements of data protection law (in particular the BDSG as amended and the European Data Protection Regulation 'DS-GVO'), we inform you below about the nature, scope and purpose of the processing of personal data by our company. This privacy policy also applies to our websites and social media profiles. With regard to the definition of terms such as "personal data" or "processing", we refer to Art. 4 DS-GVO.

Name and contact details of the responsible person(s)
Our responsible person(s) (hereinafter "responsible person") within the meaning of Art. 4 fig. 7 DS-GVO is:

Green Convenience GmbH
Bessie-Coleman-Strasse 7
60549 Frankfurt am Main
Germany


Managing Director: Benjamin Dauth
Commercial Register/No.: HR324345
Register Court: Hanau Local Court
E-mail address: info@green-convenience.com

Types of data, purposes of processing and categories of data subjects
In the following, we inform you about the type, scope and purpose of the collection, processing and use of personal data.

1. types of data we process
Usage data (access times, websites visited etc.), contact data (telephone number, e-mail, fax etc.), communication data (IP address etc.),

2. purposes of the processing according to Art. 13 Para. 1 c) DS-GVO
To technically and economically optimise the website, to enable easy access to the website, to support commercial use of the website, to improve user experience, to make the website user-friendly, marketing / sales / advertising, to compile statistics, to prevent SPAM and abuse, to process contact requests, to provide websites with functions and content, security measures, uninterrupted, secure operation of our website,

3. categories of data subjects according to Art. 13 para. 1 e) DS-GVO
Visitors/users of the website,

The data subjects are collectively referred to as "users".

Legal basis for the processing of personal data
Below we inform you about the legal basis for the processing of personal data:

1. If we have obtained your consent for the processing of personal data, the legal basis is Art. 6 (1) p. 1 lit. a) DS-GVO.
2. If the processing is necessary for the performance of a contract or for the implementation of pre-contractual measures which are carried out at your request, Art. 6 (1) p. 1 lit. b) DS-GVO is the legal basis.
3. If the processing is necessary for the fulfilment of a legal obligation to which we are subject (e.g. statutory retention obligations), Art. 6 (1) p. 1 lit. c) DS-GVO is the legal basis.
4. If the processing is necessary to protect the vital interests of the data subject or another natural person, Art. 6 (1) sentence 1 lit. d) DS-GVO is the legal basis.
5. If the processing is necessary to protect our legitimate interests or the legitimate interests of a third party and your interests or fundamental rights and freedoms do not override this, then Art. 6 (1) sentence 1 lit. f) DS-GVO is the legal basis.

Disclosure of personal data to third parties and order processors
As a matter of principle, we do not pass on any data to third parties without your consent. If this should nevertheless be the case, then the disclosure is made on the basis of the aforementioned legal grounds, e.g. in the case of the disclosure of data to online payment providers for the fulfilment of a contract or due to a court order or because of a legal obligation to hand over the data for the purpose of criminal prosecution, to avert danger or to enforce intellectual property rights.
We also use processors (external service providers e.g. for web hosting of our websites and databases) to process your data. If data is passed on to the processors as part of a contract processing agreement, this is always done in accordance with Art. 28 DS-GVO. In doing so, we select our processors carefully, monitor them regularly and have been granted a right to issue instructions regarding the data. In addition, the processors must have taken suitable technical and organisational measures and comply with the data protection regulations according to BDSG n.F. and DS-GVO.

Data transfer to third countries
The adoption of the European General Data Protection Regulation (DS-GVO) has created a uniform basis for data protection in Europe. Your data will therefore mainly be processed by companies to which the GDPR applies. However, if processing is carried out by services of third parties outside the European Union or the European Economic Area, these must meet the special requirements of Art. 44 et seq. GDPR. This means that the processing takes place on the basis of special guarantees, such as the officially recognised determination by the EU Commission of a level of data protection corresponding to the EU or the observance of officially recognised special contractual obligations, the so-called "standard contractual clauses".
Insofar as we obtain your express consent to the transfer of data to the USA due to the invalidity of the so-called "Privacy Shield", in accordance with Article 49 (1) sentence 1 lit. a) DSGVO, we point out in this regard the risk of secret access by US authorities and the use of the data for monitoring purposes, possibly without any legal remedy for EU citizens.

Deletion of data and storage period
Unless expressly stated in this data protection declaration, your personal data will be deleted or blocked as soon as you withdraw your consent to the processing or the purpose for the storage no longer applies or the data is no longer required for the purpose, unless their continued storage is required for evidence purposes or is contrary to statutory retention obligations. This includes, for example, retention obligations under commercial law for business letters in accordance with § 257 para. 1 of the German Commercial Code (HGB) (6 years) and retention obligations under tax law for receipts in accordance with § 147 para. 1 of the German Fiscal Code (AO) (10 years). If the prescribed retention period expires, your data will be blocked or deleted, unless the storage is still necessary for the conclusion or fulfilment of a contract.

Existence of automated decision making
We do not use automated decision making or profiling.

Provision of our website and creation of log files
1. If you use our website for information purposes only (i.e. no registration and no other transmission of information), we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data:
- IP address;
- Internet service provider of the user;
- Date and time of access;
- Browser type;
- language and browser version;
- Content of the retrieval;
- Time zone;
- Access status/HTTP status code;
- Amount of data;
- Websites from which the request came;
- operating system.
2. This data is not stored together with other personal data about you.
This data serves the purpose of user-friendly, functional and secure delivery of our website to you with functions and content as well as its optimisation and statistical evaluation.

3. The legal basis for this is our legitimate interest in data processing in accordance with Art. 6 (1) sentence 1 lit. f) DS-GVO, which also lies in the above purposes.
4. For security reasons, we store this data in server log files for a storage period of 70 days. After this period, they are automatically deleted, unless we need to store them for evidence purposes in the event of attacks on the server infrastructure or other legal violations.


Cookies
We use so-called cookies when you visit our website. Cookies are small text files that your internet browser places and stores on your computer. When you visit our website again, these cookies provide information to automatically recognise you. Cookies also include so-called "user IDs", where user details are stored by means of pseudonymised profiles. When you access our website, we will inform you by means of a reference to our data protection declaration about the use of cookies for the purposes mentioned above and how you can object to this or prevent their storage ("opt-out").

The following types of cookies are distinguished:

- Necessary, essential cookies: Essential cookies are cookies that are absolutely necessary for the operation of the website in order to save certain functions of the website such as logins, shopping cart or user entries, e.g. regarding the language of the website.

- Session cookies: Session cookies are needed to recognise repeated use of an offer by the same user (e.g. if you have logged in to determine your login status). When you visit our site again, these cookies provide information to automatically recognise you. The information obtained in this way is used to optimise our offers and to provide you with easier access to our site. When you close the browser or log out, the session cookies are deleted.

- Persistent cookies: These cookies remain stored even after you close the browser. They are used for login storage, reach measurement and marketing purposes. They are automatically deleted after a predefined period of time, which may differ depending on the cookie. You can delete the cookies at any time in the security settings of your browser.

- Cookies from third-party providers (third-party cookies, especially from advertisers): You can configure your browser settings according to your wishes and, for example, refuse to accept third-party cookies or all cookies. However, we would like to point out at this point that you may then not be able to use all the functions of this website. Read more about these cookies in the respective privacy statements of the third-party providers.

2. Data categories: User data, cookie, user ID (inb. the pages visited, device information, access times and IP addresses).

3. Purposes of processing: The information obtained in this way serves the purpose of technically and economically optimising our web offers and providing you with easier and safer access to our website.

4. Legal basis: If we process your personal data with the help of cookies based on your consent ("opt-in"), then Art. 6 para. 1 p. 1 lit. a) DSGVO is the legal basis. Otherwise, we have a legitimate interest in the effective functionality, improvement and economic operation of the website, so that in this case Art. 6 para. 1 p. 1 lit. f) DS-GVO is the legal basis. The legal basis is also Art. 6 para. 1 p. 1 lit. b) DS-GVO if the cookies are set to initiate a contract, e.g. for orders.

5. Storage period/deletion: The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.

Cookies are otherwise stored on your computer and transmitted from it to our site. Therefore, you as a user also have full control over the use of cookies. By changing the settings in your internet browser, you can deactivate or restrict the transmission of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all the functions of the website to their full extent.

Here you will find information on deleting cookies by browser:

Chrome:https://support.google.com/chrome/answer/95647

Safari:https://support.apple.com/de-at/guide/safari/sfri11471/mac

Firefox:https://support.mozilla.org/de/kb/cookies-und-website-daten-in-firefox-loschen

Internet Explorer:https://support.microsoft.com/de-at/help/17442/windows-internet-explorer-delete-manage-cookies

Microsoft Edge:https://support.microsoft.com/de-at/help/4027947/windows-delete-cookies

6. Objection and "Opt-Out": You can generally prevent cookies from being stored on your hard drive, regardless of consent or legal permission, by selecting "do not accept cookies" in your browser settings. However, this may result in a functional restriction of our offers. You can object to the use of cookies from third-party providers for advertising purposes via a so-called "opt-out" via this American website (https://optout.aboutads.info) or this European website (http://www.youronlinechoices.com/de/praferenzmanagement/).

Contacting us via contact form / e-mail / fax / post
1. When contacting us via contact form, fax, post or e-mail, your details will be processed for the purpose of handling the contact request.

2. If you have given your consent, the legal basis for processing the data is Art. 6 para. 1 p. 1 lit. a) DS-GVO. The legal basis for the processing of data transmitted in the course of a contact request or e-mail, letter or fax is Art. 6 para. 1 p. 1 lit. f) DS-GVO. The responsible party has a legitimate interest in processing and storing the data in order to be able to answer users' enquiries, to preserve evidence for liability reasons and, if necessary, to be able to comply with its statutory retention obligations for business letters. If the contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 para. 1 p. 1 lit. b) DS-GVO.

3. We may store your details and contact request in our customer relationship management system ("CRM system") or a comparable system.

4. The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with you has ended. The conversation is ended when the circumstances indicate that the matter in question has been conclusively clarified. We store enquiries from users who have an account or contract with us until two years after termination of the contract. In the case of legal archiving obligations, deletion takes place after their expiry: end of commercial law (6 years) and tax law (10 years) retention obligation.

5. You have the option of revoking your consent to the processing of personal data at any time in accordance with Art. 6 Para. 1 S. 1 lit. a) DS-GVO. If you contact us by e-mail, you can object to the storage of personal data at any time.

Contacting us by telephone
1. When contacting us by telephone, your telephone number will be processed and temporarily stored or displayed in the RAM / cache of the telephone device / display for the purpose of handling the contact request and its processing. The storage takes place for liability and security reasons, in order to be able to lead the proof of the call as well as for economic reasons, in order to make a recall possible. In the event of unauthorised advertising calls, we block the telephone numbers.

2. The legal basis for the processing of the telephone number is Art. 6 para. 1 p. 1 lit. f) DS-GVO. If the contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b) DS-GVO.

3. The device cache stores the calls for days and successively overwrites or deletes old data; when the device is disposed of, all data is deleted and the memory destroyed if necessary. Blocked telephone numbers are checked annually to see if they need to be blocked.

4. You can prevent the phone number from being displayed by calling with a blocked phone number.

Google Analytics
1. We have used the website analysis tool "Google Analytics" (service provider: Google Ireland Limited, Register No: 368047, Gordon House, Barrow Street, Dublin 4, Ireland) integrated on our website.

2. Data categories and description of data processing: User ID, IP address (anonymised). When you visit our website, Google places a cookie on your computer in order to analyse your use of our website. We have activated the IP anonymisation "anonymizeIP", which means that the IP addresses are only processed in a shortened form. On this website, your IP address is therefore shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. We have also activated the cross-device analysis of website visitors, which is carried out via a so-called user ID. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can find further information on the use of data by Google Analytics here: www.google.com/analytics/terms/de.html (Terms of use of Analytics), support.google.com/analytics/answer/6004245 (Notes on data protection with Analytics) and Google's data protection declaration policies.google.com/privacy .

3. Purpose of processing: The use of Google Analytics serves the purpose of analysing, optimising and improving our website.

4. Legal basis: If you have given your consent ("opt-in") for the processing of your personal data by means of "Google Analytics" from the third-party provider, the legal basis is Art. 6 para. 1 sentence 1 lit. a) DS-GVO. In addition, the legal basis is our legitimate interest (the analysis, optimisation and improvement of our website) in the data processing according to Art. 6 para. 1 sentence 1 lit. f) DS-GVO. In the case of services that are provided in connection with a contract, the tracking and analysis of user behaviour is carried out in accordance with Art. 6 para. 1 sentence 1 lit. b) of the German Data Protection Regulation (DS-GVO) in order to be able to offer optimised services for the fulfilment of the purpose of the contract with the information thus obtained.

5. Storage period: The data sent by us and linked to cookies, user IDs (e.g. user ID) or advertising IDs are automatically deleted after months. Data whose retention period has been reached is automatically deleted once a month.

6. Data transfer/receiver category: Google, Ireland and USA. We have also concluded an order processing agreement with Google in accordance with Art. 28 DS-GVO.

7. Options for objection and removal ("Opt-Out"):
- You can generally prevent cookies from being stored on your hard drive by selecting "do not accept cookies" in your browser settings. However, this may result in a functional restriction of our offers. You can also prevent the collection of data generated by the cookie and related to your use of the website from Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: tools.google.com/dlpage/gaoptout.

- You can deactivate the cross-device user analysis in your Google account under "My data > Personal data".
 

YouTube videos
1. We have embedded YouTube videos from youtube.com on our website using the embedded function so that they can be called up directly on our website. YouTube belongs to Google Ireland Limited, Register No.: 368047, Gordon House, Barrow Street, Dublin 4, Ireland.

2. Data category and description of data processing: Usage data (e.g. website accessed, content and access times). We have integrated the videos in the so-called "extended data protection mode" without using cookies to record user behaviour in order to personalise the video playback. Instead, the video recommendations are based on the currently played video. Videos played in enhanced privacy mode in an embedded player do not affect which videos are recommended to you on YouTube. When you start a video (click on the video), you consent to YouTube tracking the information that you have accessed the corresponding subpage or video on our website and using this data for advertising purposes.

3. Purpose of processing: Provision of a user-friendly offer, optimisation and improvement of our content.

4. Legal basis: If you have given your consent ("opt-in") for the processing of your personal data by means of "etracker" from the third-party provider, then Art. 6 para. 1 sentence 1 lit. a) DS-GVO is the legal basis. In addition, the legal basis is our legitimate interest in data processing in accordance with Art. 6 (1) sentence 1 lit. f) DS-GVO, which lies in the above purposes. In the case of services provided in connection with a contract, the tracking and analysis of user behaviour is carried out in accordance with Art. 6 (1) sentence 1 lit. b) of the German Data Protection Regulation (DS-GVO) in order to be able to offer optimised services for the fulfilment of the purpose of the contract with the information thus obtained.

5. Data transfer/recipient category: Third-party providers in the USA. The data obtained is transferred to the USA and stored there. This also takes place without a user account with Google. If you are logged into your Google account, Google can assign the above data to your account. If you do not wish this, you must log out of your Google account. Google creates user profiles from such data and uses this data for the purposes of advertising, market research or optimisation of its websites.

6. Storage period: Cookies are stored for up to 2 years or until they are deleted by you as the user.

7. Objection: You have the right to object to Google creating user profiles. For this reason, please contact Google directly via the privacy policy mentioned below. You can make an opt-out objection regarding the advertising cookies here in your Google account:
adssettings.google.com/authenticated .

8. In YouTube's terms of use at www.youtube.com/t/terms and in Google's privacy policy for advertising at policies.google.com/technologies/ads you will find further information on the

9. Google cookies and their advertising technologies, storage duration, anonymisation, location data, how they work and your rights. Google's general privacy policy: policies.google.com/privacy .


Google Maps
1. We have used maps from "Google Maps" (provider: Google Ireland Limited, Register No: 368047, Gordon House, Barrow Street, Dublin 4, Ireland).

2. Data category and description of data processing: Usage data (e.g. IP, location, page accessed). Google Maps allows us to display the location of addresses and directions directly on our website in interactive maps and enables you to use this tool. When you access our website where Google Maps is integrated, a connection is established to Google's servers in the USA. Your IP address and location may be transmitted to Google. Google also receives the information that you have accessed the corresponding page. This also takes place without a user account with Google. If you are logged into your Google account, Google can assign the above data to your account. If you do not wish this, you must log out of your Google account. Google creates user profiles from such data and uses this data for the purposes of advertising, market research or optimisation of its websites.

3. Purpose of the processing: Provision of a user-friendly, economical and optimised website.

4. Legal basis: If you have given your consent ("opt-in") for processing of your personal data by means of "Google Maps" from the third-party provider, then Art. 6 para. 1 p. 1 lit. a) DS-GVO is the legal basis. In addition, the legal basis is our legitimate interest in data processing in accordance with Art. 6 (1) sentence 1 lit. f) DS-GVO, which lies in the above purposes.

5. Data transfer/recipient category: Third-party provider in the USA.

6. Storage period: Cookies for up to 6 months or until deleted by you. Otherwise as soon as they are no longer needed for the processing purposes.

7. Possibility of objection and removal: You have a right of objection against the creation of user profiles vis-à-vis Google. Please address this directly to Google via the privacy policy mentioned below. An opt-out objection regarding advertising cookies can be made here in your Google account:
adssettings.google.com/authenticated .

8. In the terms of use of Google Maps at www.google.com/intl/de_de/help/terms_maps.html and in the data protection declaration for advertising by Google at policies.google.com/technologies/ads you will find further information on the use of Google cookies and their advertising technologies, storage duration, anonymisation, location data, how they work and your rights. Google's general privacy policy: policies.google.com/privacy .

Rights of the data subject
1. Objection or revocation against the processing of your data

Insofar as the processing is based on your consent pursuant to Art. 6 (1) p. 1 lit. a), Art. 7 DS-GVO, you have the right to revoke your consent at any time. This does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

Insofar as we base the processing of your personal data on the balance of interests pursuant to Art. 6 (1) p. 1 lit. f) DS-GVO, you may object to the processing. This is the case if the processing is not necessary, in particular, for the fulfilment of a contract with you, which is shown by us in each case in the following description of the functions. When exercising such an objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will review the merits of the case and either cease or adapt the data processing or show you our compelling legitimate grounds on the basis of which we will continue the processing.

You can object to the processing of your personal data for the purposes of advertising and data analysis at any time. You can exercise the right to object free of charge. You can inform us of your advertising objection using the following contact details:

Green Convenience GmbH
Bessie-Coleman-Straße 7
60549 Frankfurt am Main

Managing Director Benjamin Dauth
Commercial register no.: HR324345
Register court: Hanau Local Court
E-mail address: info@green-convenience.com

2. Right to information
You have the right to request confirmation from us as to whether personal data relating to you is being processed. If this is the case, you have the right to information about your personal data stored by us in accordance with Art. 15 DS-GVO. This includes, in particular, information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the origin of your data if it has not been collected directly from you.

3. Right to rectification
You have the right to have inaccurate data corrected or correct data completed in accordance with Art. 16 DS-GVO.

4. Right to deletion
You have the right to have your data stored by us deleted in accordance with Art. 17 DS-GVO, unless legal or contractual retention periods or other legal obligations or rights to further storage prevent this.

5. Right to restriction
You have the right to request a restriction in the processing of your personal data if one of the conditions in Art. 18 (1) a) to d) DS-GVO is met:
- If you contest the accuracy of the personal data concerning you for a period of time which enables the controller to verify the accuracy of the personal data;

- the processing is unlawful and you object to the erasure of the personal data and request instead the restriction of the use of the personal data;

- the controller no longer needs the personal data for the purposes of the processing but you need them for the establishment, exercise or defence of legal claims; or

- if you have objected to the processing in accordance with Article 21(1) DS-GVO and it is not yet clear whether the legitimate reasons of the controller outweigh your reasons.

6. Right to data portability
You have a right to data portability in accordance with Art. 20 DS-GVO, which means that you can receive the personal data we hold about you in a structured, common and machine-readable format or request that it be transferred to another controller.

7. Right to complain
You have a right to complain to a supervisory authority. As a rule, you can contact the supervisory authority for this purpose, in particular in the member state of your place of residence, your place of work or the place of the alleged infringement.

Data security
In order to protect all personal data transmitted to us and to ensure that data protection regulations are complied with by us, as well as by our external service providers, we have taken appropriate technical and organisational security measures. Therefore, among other things, all data is transmitted between your browser and our server via a secure SSL connection.

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